SHIPPING POLICY
SHIPPING POLICY
This Shipping Policy explains how orders placed through www.robotacs.com are processed and delivered.
Company Information
Robotacs
Unit 6 Hill View Studios, 160 Eltham Hill
London SE9 5EA
United Kingdom
Website: www.robotacs.com
Email: info@robotacs.com
WhatsApp: +44 7858 459249
Order Processing
All orders placed on www.robotacs.com are processed after payment confirmation. Orders are generally processed within 3 business days. Processing times may vary during high demand periods, holidays, or promotional campaigns.
Shipping Destinations
RobotAcs provides international shipping services. Our primary target markets include Europe and the United Kingdom, but orders may also be shipped to other countries depending on logistics availability.
Shipping Carriers
Orders are shipped through reliable international logistics providers. The shipping carrier may vary depending on the delivery destination and product type.
Delivery Time
Estimated delivery times depend on the destination country and logistics provider. Typical delivery times may range between 5 to 7 business days for European destinations. International shipments outside Europe may take longer depending on customs procedures.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery address, product weight, and shipping method selected.
Customs and Import Duties
For international shipments, customs duties, import taxes, or additional fees may apply depending on the destination country’s regulations. These charges are the responsibility of the customer unless otherwise specified.
Shipping Address
Customers must ensure that the shipping address entered during checkout is accurate and complete. RobotAcs is not responsible for delivery delays or losses resulting from incorrect shipping information.
Order Tracking
Once the order is shipped, customers will receive a tracking number via email or through the order confirmation system, allowing them to track their shipment.
Delivery Issues
If a shipment is delayed, lost, or damaged during transit, customers should contact info@robotacs.com as soon as possible so that our support team can assist in resolving the issue.
Contact
For shipping-related questions please contact:
Email: info@robotacs.com
WhatsApp: +44 7858 459249